Our management team
Robert Holland ABICSc – Operations Director
Robert began his career in 1975 as a trainee window cleaner with Multi Office Cleaning Services, leaving three years later to join Area General Cleaning as Window Cleaning/Services Manager. He set up Shiners in 1982 (now a specialist division within Xenon) and uses his considerable experience to lead the company’s operations, always focusing on quality and standards.
Simon Baker MBICSc – Commercial Director
Simon headed up commercial business development for a listed service company from 1990 and was responsible for a portfolio with 2,500 staff. His extensive operational experience with customers such as Marks & Spencer, University of London, LSE and NHS Trusts in single buildings with up to 150 cleaning staff makes him highly effective in implementing contract efficiencies.
Claudia Morais Varela – Contracts Manager
Seven years as Retail Manager at Lidl equipped Claudia with the lead skills, confidence in dealing with clients and the training to deal with a large number of staff. She is a leader, team player, dynamic and dedicated and looks after our clients in the City and the centre of London.
Patricio Paredes – Contracts Manager
Patricio supervises the personnel and cleaning activities in his assigned area and can be depended upon to achieve the highest standards. Patricio has an excellent rapport with his staff and his communication skills ensure that they all clearly understand their job role and the company’s objectives.
Tony Wincott – Window Cleaning Manager
Managing our team of daily window cleaners, Tony uses his skills and experience to provide an unfailingly high quality service and has worked with the company for over 15 years.
Robert Cookson – Customer Services Manager
Robert joined Xenon in 2011 bringing with him customer services, IT & telecoms and FM expertise. Having rolled out one of Xenon’s most prestigious contracts in St James’s, he is now the point of contact between Xenon’s field contract managers and clients and our admin and helpdesk staff and clients. He excels in managing sensitive issues and HR awareness.
Lavinia joined our team in 2007 with a strong background in sales/administration. An extremely efficient individual who draws on her years of experience within the industry to drive the business forward. Through dedication, training and hard work she is now responsible for the Management of Health & Safety and Quality within the business.
Jennie Joined the company in 2010 as a cleaning operative and quickly went on to become a Team Manager. Through recognition of outstanding performance she has been promoted internally through Head Office. Through training and hands on experience as Pay role Assistant she is now responsible for the Management of all Pay role functions.