Our management team
Robert Holland ABICSc – Operations Director
Robert began his career in 1975 as a trainee window cleaner with Multi Office Cleaning Services, leaving three years later to join Area General Cleaning as Window Cleaning/Services Manager. He set up Shiners in 1982 (now a specialist division within Xenon) and uses his considerable experience to lead the company’s operations, always focusing on quality and standards.
Simon Baker MBICSc – Commercial Director
Simon headed up commercial business development for a listed service company from 1990 and was responsible for a portfolio with 2,500 staff. His extensive operational experience with customers such as Marks & Spencer, University of London, LSE and NHS Trusts in single buildings with up to 150 cleaning staff makes him highly effective in implementing contract efficiencies.
Sonia Antunes – Contracts Manager
Sonia joined us in 2008 and her success is down to her hard work. She has been promoted through the company ranks from cleaner to supervisor to Contracts Manager. She now looks after several of our ‘trophy’ buildings in Mayfair.
Claudia Morais Varela – Contracts Manager
Seven years as Retail Manager at Lidl equipped Claudia with the lead skills, confidence in dealing with clients and the training to deal with a large number of staff. She is a leader, team player, dynamic and dedicated and looks after our clients in the City and the centre of London.
Patricio Paredes – Contracts Manager
Patricio supervises the personnel and cleaning activities in his assigned area and can be depended upon to achieve the highest standards. Patricio has an excellent rapport with his staff and his communication skills ensure that they all clearly understand their job role and the company’s objectives.
Fernanda Da Silva – Contracts Manager
Fernanda Joined Xenon in 2011 as a site supervisor and has excelled, being quickly promoted through the ranks to become a Contracts Manager. Fernanda brings expertise in motivating large teams of operatives and now successfully manages a number of high profile contracts in Central London.
Tony Wincott – Window Cleaning Manager
Managing our team of daily window cleaners, Tony uses his skills and experience to provide an unfailingly high quality service and has worked with the company for over 15 years.
John Holland – Services Manager
With thorough hands-on, day-to-day management of staff, John can be depended upon to ensure that the client’s requirements are carried out fully and to the letter.
Robert Cookson – Customer Services Manager
Robert joined Xenon in 2011 bringing with him customer services, IT & telecoms and FM expertise. Having rolled out one of Xenon’s most prestigious contracts in St James’s, he is now the point contact between Xenon’s field contract managers and clients and our admin and helpdesk staff and clients. He excels in managing sensitive issues and HR awareness.
Lavinia joined our team in 2007 with a strong background in sales/administration. An extremely efficient individual who draws on her years of experience within the industry to drive the business forward. Through dedication, training and hard work she is now responsible for the Management of Health & Safety and Quality within the business.
Jennie Joined the company in 2010 as a cleaning operative and quickly went on to become a Team Manager. Through recognition of outstanding performance she has been promoted internally through Head Office. Through training and hands on experience as Pay role Assistant she is now responsible for the Management of all Pay role functions.
Sue began her career with blue chip companies in the City, culminating as Head of HR and Payroll. She diversified into financial services as an advisor and graduated as a legal executive. She has been with Xenon since 2008 and, in addition to her responsibility for credit control, she heads the HR and payroll team.